Capture
Document the decisions, exceptions, and context behind recurring work.
Knowledge systems
Move operational knowledge from memory and scattered messages into a system the team can use.
Retrieve
Create a dependable path to the current answer, with sources and ownership visible.
Maintain
Assign review cycles so the system stays useful after the initial build.
NO-COST FIRST PASS
Locate the pressure point.
Describe the recurring friction. The founder reviews it and identifies the first place worth investigating.
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